BioClear Pros LLC ("BioClear Pros," "we," "us," or "our") operates bioclearpros.com.
We provide biohazard, crime scene, trauma, and related cleanup services in Miami-Dade, Broward, and Palm Beach County, Florida.
This Privacy Policy explains how we handle information when you visit our website or contact us for services.
Information we collect
We may collect the following types of information:
- Contact information — name, phone number, and email address
- Property address — when you request service or an estimate
- Service details — information about the cleanup situation needed to dispatch technicians
- Website usage data — browser type, pages visited, and referring URL
- Communications — records of calls, emails, and messages related to service requests
How we use information
We use collected information to:
- Respond to emergency and non-emergency service requests
- Provide estimates, dispatch technicians, and complete remediation work
- Coordinate with insurance providers when you authorize us to do so
- Improve our website and customer experience
- Comply with legal and regulatory obligations
How we share information
We do not sell your personal information.
We may share information with:
- Service providers who assist with scheduling, payment, or waste disposal
- Insurance companies or adjusters when you authorize communication
- Law enforcement or regulatory authorities when required by law
All service providers operate under confidentiality obligations.
Cookies and analytics
Our website may use cookies or similar technologies to understand traffic patterns and improve performance.
You can control cookies through your browser settings.
Third-party analytics providers, if used, are governed by their own privacy policies.
Data retention
We retain contact and service records as long as needed to fulfill services, support insurance claims, resolve disputes, and meet legal requirements.
Your choices
You may request access to, correction of, or deletion of personal information we hold, subject to legal and operational requirements. Contact us using the information below.
Children's privacy
Our services and website are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.
Contact us
BioClear Pros LLC
5650 Stirling Rd, Ste 4
Hollywood, FL 33021
Phone: (954) 678-4799
Email: bioclearpros@gmail.com
About BioClear Pros
BioClear Pros LLC provides licensed biohazard, crime scene, trauma, and hoarding cleanup across Miami-Dade, Broward, and Palm Beach County, Florida. We collect only the information needed to respond to service requests, provide estimates, and complete remediation work.
For questions about this policy or your data, contact us using the phone number or email above. For service information, visit our contact page or site map.
How this policy applies to service requests
When you call or book a quote, we collect only what we need to dispatch a crew and complete remediation.
That typically includes your name, phone number, property address, and a short description of the scene.
We use this information to confirm law-enforcement release status, schedule technicians, and prepare insurance documentation when you ask us to.
We do not sell this information to marketers or unrelated third parties.
Website tools we may use
bioclearpros.com may load analytics and advertising tags so we can measure how visitors find emergency cleanup help.
Those tools may set cookies or similar identifiers in your browser.
You can limit cookies in your browser settings; some site features may work less precisely if you do.
Google Analytics and similar vendors process data under their own privacy terms.
South Florida service context
BioClear Pros LLC serves Miami-Dade, Broward, and Palm Beach County from Hollywood headquarters.
Privacy matters on trauma and crime scenes — we offer unmarked vehicles when requested.
Property managers and HOAs often need written scopes for tenant and board records; those documents stay limited to people you authorize.
For emergencies, call (954) 678-4799. For non-emergency scheduling, use book a quote.