BioClear Pros LLC ("BioClear Pros," "we," "us," or "our") operates bioclearpros.com.
We provide biohazard, crime scene, trauma, and related cleanup services in Miami-Dade, Broward, Palm Beach, Lee, Collier, and Charlotte County, Florida.
This Privacy Policy explains how we handle information when you visit our website or contact us for services.
Information we collect
We may collect the following types of information:
- Contact information — name, phone number, and email address
- Property address — when you request service or an estimate
- Service details — information about the cleanup situation needed to dispatch technicians
- Website usage data — browser type, pages visited, and referring URL
- Communications — records of calls, emails, and messages related to service requests
How we use information
We use collected information to:
- Respond to emergency and non-emergency service requests
- Provide estimates, dispatch technicians, and complete remediation work
- Coordinate with insurance providers when you authorize us to do so
- Improve our website and customer experience
- Comply with legal and regulatory obligations
How we share information
We do not sell your personal information.
We may share information with:
- Service providers who assist with scheduling, payment, or waste disposal
- Insurance companies or adjusters when you authorize communication
- Law enforcement or regulatory authorities when required by law
All service providers operate under confidentiality obligations.
Cookies and analytics
Our website may use cookies or similar technologies to understand traffic patterns and improve performance.
You can control cookies through your browser settings.
Third-party analytics providers, if used, are governed by their own privacy policies.
Data retention
We retain contact and service records as long as needed to fulfill services, support insurance claims, resolve disputes, and meet legal requirements.
Your choices
You may request access to, correction of, or deletion of personal information we hold, subject to legal and operational requirements. Contact us using the information below.
Children's privacy
Our services and website are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.
Contact us
BioClear Pros LLC
5650 Stirling Rd, Ste 4
Hollywood, FL 33021
Phone: (954) 678-4799
Email: bioclearpros@gmail.com
About BioClear Pros
BioClear Pros LLC provides licensed biohazard, crime scene, trauma, and hoarding cleanup across Miami-Dade, Broward, Palm Beach, Lee, Collier, and Charlotte County, Florida. We collect only the information needed to respond to service requests, provide estimates, and complete remediation work.
For questions about this policy or your data, contact us using the phone number or email above. For service information, visit our contact page or site map.
How this policy applies to service requests
When you call or book a quote, we collect only what we need to dispatch a crew and complete remediation.
That typically includes your name, phone number, property address, and a short description of the scene.
We use this information to confirm law-enforcement release status, schedule technicians, and prepare insurance documentation when you ask us to.
We do not sell this information to marketers or unrelated third parties.
Website tools we may use
bioclearpros.com may load analytics and advertising tags so we can measure how visitors find emergency cleanup help.
Those tools may set cookies or similar identifiers in your browser.
You can limit cookies in your browser settings; some site features may work less precisely if you do.
Google Analytics and similar vendors process data under their own privacy terms.
South Florida service context
BioClear Pros LLC serves Miami-Dade, Broward, Palm Beach, Lee, Collier, and Charlotte County from Hollywood headquarters.
Privacy matters on trauma and crime scenes — we offer unmarked vehicles when requested.
Property managers and HOAs often need written scopes for tenant and board records; those documents stay limited to people you authorize.
For emergencies, call (954) 678-4799. For non-emergency scheduling, use book a quote.
Professional biohazard remediation in South Florida & SWFL
BioClear Pros LLC is a licensed and insured biohazard remediation company. We are headquartered at 5650 Stirling Rd in Hollywood, Florida.
We serve Miami-Dade, Broward, Palm Beach, Lee, Collier, and Charlotte County with 24/7 dispatch.
Our technicians handle crime scene cleanup, trauma remediation, unattended death cleanup, suicide cleanup, hoarding with biohazard exposure, blood cleanup, and infectious material decontamination.
Every job follows OSHA bloodborne pathogen standards.
Technicians wear full PPE on every call. We use EPA-registered disinfectants.
Biohazard waste is transported through licensed biomedical carriers.
We document remediation for insurance adjusters when policies cover the loss.
Who we help
Families call us after traumatic events at home.
Property managers contact us for tenant turnover, hoarding discoveries, and death-in-unit situations.
Realtors and HOAs rely on us for pre-listing remediation and documented clearance.
Commercial clients include hotels, offices, retail spaces, and senior living communities.
We coordinate access, minimize visibility when discretion matters, and provide written confirmation when remediation is complete.
Service area and response
We dispatch across South Florida and Southwest Florida.
This includes Miami, Fort Lauderdale, Hollywood, West Palm Beach, Fort Myers, Cape Coral, Naples, Port Charlotte, Punta Gorda, and dozens of other cities.
For immediate help, call (954) 678-4799.
For non-emergency scheduling, book a quote online.
Browse our complete site map or read guides on the resources page.
What to expect on a service call
A live dispatcher answers every emergency line — not voicemail.
We explain what to expect and what information helps us send the right crew and equipment.
Technicians assess the scene, contain contamination, and remove affected materials.
They disinfect surfaces and document work for insurance when applicable.